About Facility

The Washoe County Detention Facility is a local jail facility in Reno, Nevada operated by the Washoe County Sheriff’s Office.  The Washoe County Detention Facility is an adult detention facility that primarily services law enforcement agencies located within Washoe County, serving over thirty law enforcement agencies, and servicing agencies at local, state, and federal levels.

The Washoe County Detention Facility has a large daily inmate population; for 2017, the average daily population was 1085.  The Washoe County Sheriff’s Office makes constant attempts to reduce this population through inmate release programs, including pretrial release programs and community-based work programs, so that the jail will not experience overcrowding.

The Washoe County Detention Facility was designed as one of the nation’s first direct-supervision facilities.  This design has resulted in it being a model for detention facilities throughout the United States, as well as an example detention facility for judges attending the nearby National Judicial College.

The Washoe County Detention Facility has units for regular inmates and for inmates with special needs.  Inmates with special needs include any inmate that should not be housed with the general population.  These units are staffed with workers and Sheriff’s Deputies that have received specialized training, including specialized Crises Intervention Training, in order to help meet inmates’ special needs.

The Washoe County Detention Facility has a number of inmate programs.  One of those programs is the Inmate Work Crews.  Those Inmate Work Crews are for offenders that have been sentenced to jail, are not considered high risk, but do not qualify for placement in an alternative to incarceration program.  Generally, they are held on misdemeanor charges.  Before being assigned to this crew, they get medical evaluations to determine whether or not they are qualified for the program. Other parts of the evaluation include looking at an inmate’s eligibility, classification level, criminal history, limitations, and whether they have any previous jail disciplinary actions.

Some of the tasks that inmate work crews are given include things such as: landscaping, setup and tear down for special events, snow removal, graffiti removal, janitorial duties, and maintenance duties.  These inmates wear striped uniforms when outside of the detention facility, which identify them as members of the inmate work crew.

Inmates at the Washoe County Detention Facility have access to a substantial amount of resources.  Programs that are available include: yoga, domestic violence, G.E.D., vocational skills, religious services, substance abuse prevention, goal-setting, mental health, parenting classes, individual counseling, women’s empowerment workshops, work readiness, ServSafe, and Veterans Justice Outreach Program.

When there are problems in the jail environment, the Washoe County Detention Facility has a Detention Response Team (DRT), which consists of a team that is specially trained to extract combative inmates, transport high-security inmates, and quell disturbances in the jail.  This specialized team improves overall safety for inmates and jail staff.

Washoe County Detention Facility Addresses

Physical Address

Washoe County Detention Facility
911 Parr Blvd.
Reno, NV 89512

Mailing Address

Washoe County Detention Facility
911 Parr Blvd.
Reno, NV 89512

Inmate Mailing Address

Inmate’s Full Name, Inmate Number
Washoe County Detention Facility
911 Parr Blvd.
Reno, NV 89512

Inmates at the Washoe County Detention Facility can receive mail through the U.S. Postal Service.  If you have questions about inmate mail, you can contact the inmate mail phone line at 775-328-6384.

The Washoe County Detention Facility’s mail rules are stricter than the rules you find in many jail facilities.  It does not allow inmates to receive normal letters or greeting cards.  Instead, all incoming and outgoing mail must be on postcards, with the exception of legal correspondence.

The largest postcard allowed is 4.25 x 6 inches.

The following items are prohibited in inmate mail: postcards that have been defaced or altered; postcards with glue, glitter, or tape; postcards with plastic or wrapping; postcards with watermarks or stains; postcards that have felt markers, crayon, or paint on them; postcards with stickers or labels; postcards with scratch and sniff stamps; postcards with any biohazardous materials on them such as bodily fluids, lipsticks, or perfumes; postcards with nudity, weapons, explicit content, or gang references; or homemade postcards.

Inmates can purchase postcards through commissary for the mail.  Inmates can purchase stamped envelopes for legal mail, but they have to be addressed to a legal organization or otherwise meet the definition of legal mail.

Inmates may be able to receive material from a bookstore or a publisher.  These materials include books, magazines, and other printed materials.  However, the materials must be new, they must be sent directly from the publisher or from an authorized book seller.

Phone Numbers

The Washoe County Detention Facility’s main phone number is 775-328-3001.

Inmate Roster

The Washoe County Detention Facility makes inmate information available online in an inmate roster.  The information is updated every 15 minutes.  You can search for the inmate by last name, but you must enter at least the first five letters of the inmate’s last name. Once you run the search, you get back results and can click on an inmate’s name to pull up the inmate’s record.  For each record, you get an inmate’s last name and first name, booking number, age, JID number, booking date, and housing unit.  The basic information also includes an inmate’s booking photo/mugshot.  In addition, you will also see the charges against an inmate, the bail amount per charge if bail has been set, the court for each charge, the agency that brought the charges, the case number, the court date, and the court time if it is known.  If you are looking for an inmate but cannot find them using the search feature, you can contact the Washoe County Detention Facility at 775-328-3062.

Washoe County Inmate Search

The Washoe County Detention Facility does not maintain a booking list.  However, you can find booking dates on their inmate roster.  You can search for inmates by last name; you need to enter the first five letters of an inmate’s last name to pull up search results.  When you find a record, you can click on it for expanded inmate information.  That inmate information includes things like: first name, last name, inmate age, booking number, booking date, JID number, booking date, the housing number if it has been assigned, a booking photo/mugshot for the inmate, the charges against the inmates and bail and court information.  If you need information on an inmate that you cannot locate, you can call the Washoe County Detention Facility at 775-328-3062. 

Mugshots

The Washoe County Detention Facility does not have a dedicated booking photo/mugshot database.  However, you can find booking photos on Washoe County’s inmate roster.

Visitation

Visitation at the Washoe County Detention Facility is web-based video visitation.  The Washoe County Sheriff’s Office is run through the web visitation system run by www.iwebvisit.com.   There are multiple ways to utilize video visitation.  You can visit from your home, your office, or any other remote location over the intervention.  In addition, you can use a two-way video system in the Washoe County Sheriff’s Office.

In order to do remote visitation, you have to set up a visitation account at www.iwebvisit.com. General population inmates are allowed up to 2 remote video visits each day.  The remote visitation schedule is Monday through Saturday from 8:30am to 11:00am and 5:00pm to 10:30pm.  Sunday visitation is available from 5:00pm to 6:00pm.  Visitation is a privilege, not a right, and the Washoe County Sheriff’s Office is able to limit or cancel jail video visits.  In fact, the sheriff’s office can terminate any individual inmate’s privilege to have video visitation or they can terminate a visitation session for a security reason, a lockdown, or any other reason.  In addition, the Washoe County Sheriff’s Office and iWebVisit also terminate a visitor’s visiting access. 

Attorney visits are not subject to the same rules as regular visits.  Attorneys are allowed to visit remotely with inmates each day, but must create an iWebVisit account to do so.  Prior to remotely visiting, attorneys must get a one-time in-person approval for attorney-client visitation.

Attorneys must provide photo identification and a state bar card to establish attorney status; failure to do so will result in the visits being treated like regular visits.  Regular visits are subject to monitoring and record, but attorney and confidential visitors are not subject to monitoring or recording.

Although visitation may be limited to general population inmates, most special management inmates will also have access to remote and on-site visitation.    Inmate visitation is based on an inmate’s current housing status.  Inmates who have not completed a medical assessment, which usually takes 3 to 4 days, cannot have visitation.

To schedule a visit, you can visit the website or call at 775-328-2952.  Because inmate visitation may be canceled at any time, you should call the jail before coming for an in-person visit.

In-person visitation rules are stricter than video visitation rules.  Inmates are only permitted one non-contact video visit per visiting day.  Inmates may not be permitted visitors, based on the inmate’s status.  Only two visitors can visit at a time and children are counted as visitors.  All visitors who are 18 year of age or over must have a current and valid government-issued identification (U.S. or state governments, not foreign government identification).  All visitors under 18 years of age must be accompanied by a legal guardian.  Visits are 20 minutes in duration.  You cannot bring personal possessions into the video visitation room.  Personal possessions include, but are not limited to: cell phones, cameras, baby carriers, coats, jackets, food, drink, nicotine products, weapons, drugs, or other contraband.  If you have personal items with you, you can place them in secure lockers, which are available, free of charge, in the lobby of the Washoe County Detention Facility.

Visiting hours for inmates in general population are determined by inmate last name.  Visiting hours for inmates with the last names A-D are Monday from 8:30am to 11:00am and 7:30pm to 10:30pm.  Visiting hours for inmates with the last names E-K are Tuesday from 8:30am to 11:00am and 7:30pm to 10:30pm.  Visiting hours for inmates with the last names L-R are Wednesday from 8:30am to 11:00am and 7:30pm to 10:30pm.  Visiting hours for inmates with the last names S-Z are Thursday from 8:30am to 11:00am and 7:30pm to 10:30pm.

Special management inmates have different visitation hours than general population inmates.  Inmates in disciplinary segregation are limited to professional visits.  Inmates in administrative segregation are limited to one visit per month, and visitation hours are Friday from 8:30am to 11:00am.  Inmates in protective custody are limited to one visit per week, and visitation hours are Friday from 1:30pm to 4:00pm.  Inmates in mental segregation are limited to one visit per week and visitation hours are Friday from 7:30pm and 10:30pm. 

Visitors coming to the jail for in-person visitation are subject to search.  Visitors can refuse to be searched, but, if they do, they will be denied access to the jail.  Certain violations will subject a visitor to arrest, including: possession of concealed weapons, attempts to pass contraband, and defacing any public areas.

Visitors must comply with a dress code.  Visitors should not wear transparent or see-through clothing, clothing with bare midriffs, muscle shirts, spaghetti straps, and strapless or tube tops.  All visitors must wear shoes, and appropriate undergarments.  Shorts and dresses must be at least mid-thigh length.

Inmate Phone Privileges

Inmates at the Washoe County Detention Facility cannot receive incoming phone calls.  If you have a verifiable emergency and need to contact an inmate, you can call the jail’s main number and relay the information to the officer on duty.  The duty officers will determine whether or not to transmit the message to the inmate, and you may be required to provide proof of an emergency.

Outgoing inmate phone calls are handled through Legacy Phone System, a third party jail phone call service provider. The previous jail phone service provider was GTL/ Connect Network.  Some users are still in need of refunds for themselves or friends/family members.  To get a refund, you can visit their website at http://www.connectnetwork.com or call them at 877-650-4249.

In addition to phone calls, inmates at the Washoe County Detention Facility now have access to email through a third-party server.  Visit http://www.jailatm.com and follow the on-screen prompts to set up your account. 

Inmate Trust Accounts / Commissary

The Washoe County Detention Facility allows inmates to use inmate funds to purchase items from an in-jail store called a commissary or canteen.  This is a way for inmates to purchase items that are not provided by the jail. Examples of the types of items available through commissary or canteen may include, but are not limited to: clothing, recreational items, writing supplies, food, beverages, hygiene supplies, and over-the-counter medications.

Washoe County Detention uses the Jail ATM system to run its inmate trust accounts.  You can make deposits in a number of ways, including: kiosks located in the Sheriff’s Office foyer or the visiting center lobby; internet payments at http://www.jailatm.com; and by sending money orders through the mail.  Kiosk deposits have to be cash or credit card deposits.  Mail deposits should be sent to the Washoe County Jail, attn.: inmate accounting.

Bail Information

The Washoe County Detention Facility ensures that within 24 hours’ inmates will be interviewed by Pre Trial Services to see if they are eligible for an own recognizance release.  If inmates are not released on their own recognizance, they will have bail set or be held without bail until they can be seen by the court.

If you are posting bail, the courts will accept: U.S. currency, certified or cashier’s checks drawn on U.S. banks, postal money orders, or bonds posed by bail agents.  Negotiable instruments should be made payable to the court hearing the case.

Once bail has been posted, it can take from one to four hours for an inmate to be released.  Inmates who are released for time served are generally released at 5:00am.  The jail does not provide transportation post-release, but Citi-Fare buses run between the jail and downtown Reno.

You can also pay cash bail online www.GovPayNow.com.  To make an online bail payment, you need to have a credit card and the following information: court of jurisdiction, payment amount, the name of the arrestee/defendant, their date of birth, and their booking number.

Conclusion

The Washoe County Detention Facility is a local jail facility run by the Washoe County Sheriff’s Office.  It is located in Reno, Nevada.  You can contact the jail at its main phone number, 775-328-3001.