New Castle Correctional Facility is located in the city of New Castle, Indiana which has a population of 17,621 (as of 2016) residents. This prison has a capacity of 3196 inmates, which means this is the maximum amount of beds per facility. New Castle Correctional Facility began processing inmates once the original construction was completed and service started in 2002 but may have been expanded or renovated since that time, to accommodate the growing prison population. There is an average of 3159 inmates currently serving time at this facility. Prisoners are housed in separate areas depending on the crimes they committed, their current risk assessment, and their behavior. This facility is currently under the supervision of Superintendent Keith Butts and houses male and female offenders.

If you have a family or loved one that is currently incarcerated at New Castle Correctional Facility, the first thing you should do is contact the prison for information on the inmate. Based on the information you are provided, you would then contact either a criminal defense lawyer or a bail bond service. They will provide you with vital information which can be used to defend an individual and in a lot of cases get them released from detention while awaiting trial.

New Castle Correctional Facility and Inmate Contact Information:

Phone Number to Reach this Facility is:

(765) 593-0111

Fax Number for New Castle Correctional Facility is:

(765) 593-6770

Send Mail to the Facility (not inmates):

New Castle Correctional Facility
1000 Van Nuys Road
P.O. Box E
New Castle, IN 47362

To Send Mail to an Inmate at New Castle Correctional Facility:

(please get a list of acceptable mail from the facility)

New Castle Correctional Facility
Inmate Name, Inmate ID #
1000 Van Nuys Road
P.O. Box E
New Castle, IN 47362

Send Money to an Inmate at New Castle Correctional Facility

Visitation Information for New Castle Correctional Facility

Visitation Hours for New Castle Correctional Facility:

Units A, B, C, D, E, H2, I, J, and K have visits on Monday, Tuesday, Thursday, and Friday 8:30am to 3:00pm (not Wednesday) and every other weekend (same hours) based on facility schedule and housing unit (see alternating weekend visitation schedule).  Offenders housed in these units can receive a visit from the same person every 14 days.  Visitors must arrive and be checked in 1 hour prior to the end of visiting hours.

Infirmary has the same hours as above as long as the offender is physically able to travel to the visitation room.  Otherwise, special arrangements would need to be made through the Infirmary Unit Manager for a modified visit in the Infirmary.

Units F, G, H1, H3, and H4 have visits on the same schedule as above, but due to special programming, are allowed visits every 7 days through the week.

All General Population offenders (A-K and Infirmary) who are on non-contact visitation may have their visits limited to thirty (30) minutes depending on space availability and can have visits only on Monday, Friday, Saturday, and Sunday. 

Unit L has visits Tuesday and Thursday evenings from 6:00pm to 8:00pm. Visits are also offered from 9:00am to 3:00pm on the weekends with a bi-weekly rotation for each side (L1/L2) (see alternating weekend visitation schedule). The length of these visits will be determined by the amount of space available.  Offenders housed in this unit can receive a visit from the same person every 14 days. Visitors must arrive and be checked in 1 hour prior to the end of visiting hours.

Units M, O1, O2, and O4 have (one hour video only) visits on Monday, Tuesday, Thursday, and Friday 8:30am to 3:00pm and every weekend.  Offenders housed in these units can receive a visit from the same person every 14 days. 

RSHU and O3 have (one hour non-contact only) visits on Tuesdays from 9:00am to 2:00pm.  Offenders in RSHU and O3 can receive two visits per month. 

Mental Health Unit: The Multidisciplinary Treatment Team will make the decision as to what level of visitation will be appropriate for the offenders’ mental health needs at that time.  Levels can go along with Phases; however, some offenders may be placed on non-contact visits due to behavior.  Mental Health offenders that have been placed on non-contact will have visits on Thursdays only.        

Mental Health Unit levels of visitation:

• Level 1 and 2 offenders will be secured in restraints, but will have contact visits from 9:00am to 11:00am on Wednesday only or non-contact visits on Thursday 9:00am to 2:00pm
• Level 3 offenders will have unrestrained contact visits from 12:00pm to 2:00pm, on Wednesday only or non-contact visits on Thursday 9:00am to 2:00pm