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The Travis County Sheriff’s Office has multiple different facilities. The two main detention facilities are the Travis County Jail, which is located in Austin, Texas and the Travis County Correctional Complex, which is located in Del Valle, Texas. The two facilities work together to form the local jail facilities for Travis County, Texas. However, they serve two different basic purposes. Therefore, understanding the difference between the two facilities can help you determine which facility an inmate is at, as well as find out additional information about the inmate.
The Travis County Jail is a large complex that is located in downtown Austin and is part of the Travis County Criminal Justice Center. It is located adjacent to the Heaman/ Sweat Historic County Court House, which houses the Travis County Law Library. The Travis County Jail was opened in 1986, with the purpose of housing 286 pre-trial detainees. The Blackwell-Thurman Criminal Justice Center is next to the county jail, and it hosts the direct supervision booking facility for Travis County. Booking also contains part of the Austin Municipal Court. The sally-port entrance to the booking facility is located off of 10th Street, on the corner of Nueces. This is where the criminal courts, probation offices, pre-trial services, the District Attorney’s Office, court administration, and courthouse security. The Travis County Sheriff’s Office also handles inmate transportation from the local jail facility to court.
The other main correctional facility for Travis County is the Travis County Correctional Complex. This facility opened in 1977 and is a large facility that encompasses 130 acres. It has 14 different housing facilities, including health services. Most of these facilities are set up in a direct-supervision style, which allows staff to manage inmate behavior directly. In addition to the housing facilities, this complex also contains a healthcare facility, kitchen, warehouse, on-site garden, inmate property, marketable skills, and maintenance. In addition, the complex contains an on-site non-denominational church.
Travis County Jail
500 W. 10th St.
Austin, Texas 78701
Travis County Correctional Complex
3614 Bill Price Rd.
Del Valle, TX 78617
The mailing address for non-inmate mail depends on the facility:
Travis County Jail
500 W. 10th St.
Austin, Texas 78701
Travis County Correctional Complex
3614 Bill Price Rd.
Del Valle, TX 78617
The mailing addresses for inmate mail depends on where the inmate is incarcerated:
Inmate Name and Inmate Booking Number
Travis County Jail
500 W. 10th St.
Austin, Texas 78701
Inmate Name and Inmate Booking Number
Travis County Correctional Complex
3614 Bill Price Rd.
Del Valle, TX 78617
Prior to sending mail to an inmate at one of the Travis County correctional facilities, you must ascertain where the inmate is being incarcerated. All correspondence has to be sent to the inmate facility where the inmate is being housed. All mail has to include the inmate’s name and booking number. All mail must contain a return address from a sender.
Inmates can receive books, magazines, and newspapers, but they cannot be mailed by third-parties. Instead, these published materials have to be sent directly from the publisher or distributor to the facility where the inmate is housed. Inmates can only receive paperback books. Furthermore, the content of any published materials sent to inmates cannot otherwise violate the jail’s contraband rules. Inmates are only permitted to have two books and two magazines at a time. If an inmate already possesses two books and two magazines, then any additional books or magazines sent to the inmate will be returned to the publisher.
The Travis County Sheriff’s Office maintains an extensive list of items that are considered contraband. If contraband is included in any correspondence with an inmate, the entire letter or package will be rejected and returned to the sender. Contraband includes:
The main phone number for the Travis County Jail is 512-854-9770.
The Travis County Jail contains an inmate roster where you can search for inmates located in one of the Travis County Correctional facilities. You can search for an inmate by last name and first initial. You cannot search all of the inmates without entering at least a last name. Once you search by last name, the results will provide you with a list of all inmates currently incarcerated in a Travis County facility that share that last name. You are then given the option of selecting an inmate and hitting a button that says, “see more information about this inmate.” If you choose that option, you pull up a more detailed inmate record. The information you get includes the inmate’s name, booking number, the date and time of the booking, the arresting agency, the offense number, where the inmate is being detained, the charges against the inmate, the cause number, the type of arrest, the bond amount (if applicable), and whether the inmate has been sentenced, and, if so, the length of the sentence. There is no physical description or mugshot/ booking photo of the inmate.
Travis County does not maintain a list of recent arrests or bookings. In addition, its inmate roster is not searchable by date.
Travis County, Texas does not maintain an online booking photo/ mugshot database. In addition, it does not provide booking photos/ mugshots in its searchable inmate roster.
Travis County Jail offers remote visitation and on-site visitation for inmates. However, not all inmates qualify for face-to-face visits. For an inmate to qualify for face-to-face visits, the inmate must be in a classified (minimum, medium, or maximum) housing unit; any inmates who are in specialized housing because of disciplinary status or lockdown housing status will not be permitted to have face-to-face visits. No inmates with current protective orders with a visitor will be able to have a face-to-face visit with that visitor (but is not otherwise disqualified from face-to-face visits with other visitors).
Visitor must register for face to face visits online at least 24 hours in advance of the visit. Visitors must check in 30 minutes before a scheduled visitation time; late arrival may result in a visit being canceled and rescheduled.
Face to Face visits can be scheduled Tuesday through Saturday, no Monday or Sunday visits. Visitation times are from 9:00am to 1:00pm and 4:00pm through 9:00pm.
Remote or video visitation may be prescheduled online or using the kiosks at the jail. Remote visits begin at 7:30am and there may be same-day video visits available on a first-come first-serve basis. The first same-day visit is 8:30am (with 7:30 arrival) and the last is 8:05pm. Like face to face visits, these jail remote visits are Tuesday through Saturday. No visits between 1pm and 3pm. Video visitors must check in 10 minutes prior to a scheduled video visit. To schedule a video visit, you can go online to www.securustech.net/videovisitation, or schedule at the lobby kiosk at the front of visitation. To preschedule face to face visits, you can use the laptop in the visitation lobby or go online to https://traviscountyxj.securustech.net/archonixxjailsites/archonixxjailpublic/.
Visits are limited to a maximum of 3 people at a time, including adults and children of any age. Visitors 17 and older must have a government-issued photo identification. Visitors under the age of 17 must be accompanied by a parent or guardian at all times.
All visitors, including remote visitors have to follow the jail visitor dress code. The following items are prohibited: transparent clothing, see through garments, seductive clothing, tube tops, halter tops, strapless tops, backless tops, muscle shirts, spaghetti straps, pajamas, clothing displaying obscene or offensive language or drawings, any clothing displaying a gang affiliation, any clothing displaying drugs or alcohol, dresses or skirts with high cut splits, shorts shorter than fingertip length, and skirts shorter than knee length.
To visit an inmate by video from the facility is free as long as it is done during regular visitation center hours and the inmate meets the face to face visit qualifications. Remote visits can be done from home with a computer, tablet, or cell-phone. Remote visits are 20 minutes in duration, require the visitor to have an account with Securus, and are scheduled and paid for by the visitor. Remote visits are available 7 days a week and even on holidays.
For more information about visitation, you can contact the jail’s visitation number at 512-854-9889.
Like most jail facilities, inmates at the Travis County Jail cannot get incoming phone calls. Instead, they can place outgoing phone calls. These phone calls are either collect calls or calls that the inmate pays for. Inmates at the Travis County Jail are allowed to purchase phone cards through Commissary, which they can use to make outgoing phone calls, including calls to cell phones. In addition, these phone cards can even be used outside of a jail facility if there is a balance on the cards when the inmate is released.
Another alternative available to inmates at a Travis County Facility is collect calls. Inmates have access to telephones while in the dayrooms at various times of the day. They can place collect calls, which the receiver must agree to pay for. Inmates can place collect calls to cell phones, but there is an additional free for those calls.
The inmate phone service provider for the Travis County jails is Securus Technologies. You can contact them with any questions about inmate calls at 800-844-6591 or online at https://securustech.net. You can contact them to set up an account for inmate calls or to block all calls from the Travis County Jail system.
Inmates have the option of placing free local calls to their attorneys. In addition, attorneys can call the jail at 512-854-9024 to have the inmate notified to contact the attorney.
All jail phone calls, except for attorney calls and other privileged phone calls, are subject to monitoring or recording.
Travis County Jail has commissary (also known as canteen) services. These services allow inmates to access a jail store service, where they can purchase items that are not supplied by the store. Travis County uses the Keefe Commissary Network to provide commissary services. Inmates may use funds in his or her inmate account to purchase up to $100 in commissary items each week.
You can place money on an inmate’s account in several different ways. In person, you want to go to the Finance Office (Building 230) at the Travis County Correctional Center, which is located at 3614 Bill Price Road in Del Valle. Office hours are Monday through Friday from 9:00am to 3:00pm (no holiday hours). Deposits must be cash, money order, or cashier’s check. Money orders and cashier’s checks must be made payable to “Inmate Trust Fund.”
You can deposit money by mail by sending money orders or cashier’s checks to: Inmate Trust Fund, P.O. Box 1368, Del Valle, Texas 78617. Money orders and cashier’s checks must be made payable to “Inmate Trust Fund” and include the inmate’s name, booking number, and date of birth. They also must include the sender’s name and return address.
You can send money to the jail using Western Union, which you can access online, by phone, or at a Western Union location. You will need the inmate’s 7 digit booking number and last name, as well at the Travis County Sheriff’s Office code city, which is TCSOITF TX. You can visit Western Union online, call them at 800-634-3422, or visit a local agent. There are fees associated with using Western Union.
In addition, you can use SecurePak to send commissary gift boxes to inmates. These orders do not count towards an inmate’s $100 per week commissary total; inmates can have an additional $100 worth of items purchased through SecurePak each week. Inmates receive their SecurePak orders 5 to 10 days after they are batched and sent.
The term bond refers to the amount of money set by a judge for releasing a defendant from jail before his or her trial. There are three types of bonds: cash, surety, and personal. You can find out bond information for a defendant by using the inmate locator tool and looking under each charge. If it says any type of bond, then the inmate can post any of the three bond types. If it says cash or surety then the court will not accept personal bonds.
To pay a cash bond in Travis County, you can use cash, money order, or cashier’s check in the exact amount. Money orders or Cashier’s Checks should be made out to the Travis County Sheriff’s Office, unless the charges are from another jurisdiction; do not make the money order until instructed how to do so by someone at the Sheriff’s Office. You can pay cash bonds at the jail or at the Travis County Correctional Complex.
Cash bonds are not returned to the payer, but to the defendant, after the court case is over and the judge orders the money returned. The exception is delinquent child support bonds, which are not refunded, but are paid towards the defendant’s child support obligations.
The Travis County Sheriff’s Office has two local detention facilities: the Travis County Jail and the Travis County Correctional Center. Both hold inmates in Travis County. The jail is primarily for pretrial detainees, while the Correctional Center is primarily for inmates who have been sentenced to serve time in a local jail facility. Both facilities house male and female inmates.
Year Built or Opened: 1977 Warden or Supervisor: Sheriff Greg Hamilton Security Level(s): medium
3614 Bill Price Road
Del Valle, TX 78617
Phone Number(s):
512-854-4180 512-854-5425
Fax Number:
512-854-3259
3614 Bill Price Road
Del Valle, TX 78617
Other Prisons in Texas:
H.H. Coffield Unit | United States Penitentiary Beaumont | El Paso Processing Center | Federal Prison Camp Bryan | Federal Detention Center Houston | T.L. Roach Unit | Christina Melton Crain Unit | Beauford H. Jester IV Unit | Allan B. Polunsky Unit | Prarieland Detention Center